Google review management
Every Google review in one place, and a good reply for each one
Connect your Google Business Profile once. Spokk brings in every review, suggests a reply that fits what the reviewer said, and posts it for you when you approve it. Locations, ratings and replies, all on one screen.
- 14-day free trial
- No credit card
- 60-day money-back guarantee
Nina V.
Gorgeous food and a lovely room. Mains took a while on a busy Saturday.
Suggested reply
Thank you, Nina, and thanks for your patience on a full Saturday. We are glad you enjoyed the food and hope to see you again soon.
In your dashboard
Every Google review, every location, one screen
Your rating, how many reviews you have answered and what changed this month. Filter by stars or location, see who still needs a reply, and answer with a suggested reply in a click.
How it works
Set up in a couple of minutes, then just reply
- Step 1
Once
Connect Google
Sign in with the Google account that manages your Business Profile and choose your locations.
- Step 2
In the background
Reviews come in
Spokk imports every review, old and new, and keeps them in sync every day.
- Step 3
When you open one
A reply is suggested
Pick the tone and length or add an instruction. Edit it, or write your own.
- Step 4
When you approve
It posts to Google
The reply appears on your profile as if you had posted it in Google. Nothing posts on its own.
At a glance
Know where you stand in five seconds
Your rating, review count, reply rate, new reviews this month and the full star breakdown sit at the top. The reviews still waiting for a reply are flagged.
- Filter by star rating, or jump to the reviews that need a reply.
- Search by keyword or reviewer name.
- Switch between locations, or see them all together.
Your Google reviews
4.7
312 reviews · 96% replied
Who left it
See which of your customers wrote each review
Spokk compares new reviews with the feedback your customers gave and suggests likely matches. Confirm one and that customer is marked as reviewed, so Spokk never asks them again.
- Suggestions only: you confirm every match.
- Matched customers stop getting review requests.
- If a customer later edits a review and lowers the rating, you get an alert.
Probably Jess Turner
Left feedback on 3 October, then reviewed you on Google
Features
What you get
Suggested replies
Warm, specific drafts that answer what the reviewer actually said. You choose the tone and length.
You approve everything
Nothing is posted automatically. Edit any draft or write your own.
Customer matching
Suggested matches between reviews and the customers in your account.
Rating-drop alerts
Know straight away when an edited review loses stars, so you can reach out.
Filters and search
By stars, by reply status, by keyword or reviewer name.
Every location
Connect each location and see one combined view, or filter to one.
See how it works in your industry
Pricing
Simple pricing, with nothing to lose
One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.
Spokk, for your whole business
From$149/month
Billed yearly, or $179 a month if you pay monthly with no contract. Your price depends on the features you choose and how many customers you serve each month.
- Free for 14 days
- No credit card
- 60-day money-back
Included at every price
- Unlimited locations and team members, so a second site does not double your bill.
- Unlimited review and feedback requests by text and email.
- Custom features and integrations built for you, at no extra cost.
Comparing tools? See how Spokk compares →
60days
60-day money-back guarantee
Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.
- Full refund of what you paid
- Covers the whole yearly payment
- Just ask by email or on a call
- Cancel any time in settings
Pay for the year, then take 60 days to see it working with your own customers. If Spokk is not paying for itself, you should not be paying for Spokk.
We shape Spokk around your business
Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.
- Your texts, forms, questions and timing, set up with you on a call
- Custom features built for you, if it is within our ability
- Connections to the tools you already use, built if we do not have them yet
- A real person who keeps adjusting it until it fits
We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.
Updates and new features are included too, as you would expect.
14-day free trial, no credit card. Talk to a real person any time.
FAQ
Questions people ask
How does Spokk connect to my Google reviews?
Can I reply to Google reviews from Spokk?
Are the AI replies posted automatically?
Should I reply to every review?
Does it work with several locations?
How much does it cost?
Works well with
Google review generator
Ask every customer for a Google review after their visit, with a draft ready to post.
Learn moreReview request automation
Texts and emails that go out after every visit and follow up once if nobody answers.
Learn moreCustomer feedback
A short form by text, email or QR code. Every answer lands in your inbox.
Learn moreAnswer every review without opening Google
Connect your Google Business Profile in the free trial and see every review in one place today.
14-day free trial. No credit card needed. 60-day money-back guarantee.